Follow the forgotten your password? link on the allpay Internet Payments sign in page.

You need to enter your registered email address and answer a security question.

allpay Internet Payments will send you a temporary password to use for sign in.

You will then be prompted to change this to a permanent password.

If you do not use this temporary password within 96 hours, you must press forgotten your password? again to create another temporary password.

1. Forgotten your password?

2. Enter email address

3. Answer your security question

4. You will be emailed a temporary password to your registered email address

If you have forgotten the answer to your security question, please email us at internetpayments@allpay.net and give your:

allpay Internet Payments will only accept passwords that are

To make a payment, go to "My accounts" and click the bill that you wish to pay.

This will expand to show the amount box and "pay now" button.

Enter the amount you wish to pay and press "pay now" to start the payment process.

If this is your first visit to allpay Internet Payments since 19th August 2012 then you must complete a short, simple sign up process. You can do this by clicking here.

This is a one-time process to create your account.

If you have already signed up, please sign in with your email address and password by clicking here.

Yes. If you use the allpay mobile App, your sign in credentials (email address and password) will work with allpay Internet Payments.

Any accounts you have saved with the App will also be available via allpay Internet Payments.

If you are an allpay Cashless customer, you will need to activate your account to view the balance and meal history. You can do this by clicking "Activate PRN" which is just above the pay now button on the My accounts page.

Or

By clicking the "activate" link on the My details page.

You will then be asked to enter your PIN and follow the prompts on screen.

allpay Cashless customers are issued a PIN letter that is sent from the organisation you are paying bills to.

If you do not have this PIN, you can request a new PIN by clicking "Activate PRN" in the My accounts section and then clicking "forgotten your PIN?".

Your billing organisation will then issue you with a new PIN letter. Please contact this organisation if there are any delays.

Where operating systems allow, allpay recommends the following browsers for allpay Internet Payments:

All customers must first complete a one-time sign up to access allpay Internet Payments. Click here to sign up.

If you have already signed up, please check that when signing in, you are typing your email address and password accurately. We recommend you to type your password and do not use copy and paste.

For further help, you can contact us by email through internetpayments@allpay.net or telephone us on 0844 557 8318* between 8:00am and 6:00pm, Monday to Friday.

To use allpay internet payments you need a 19 digit payment reference number. A payment reference number can be found on an allpay issued magnetic swipecard which looks like a credit/debit card and usually has the name of the organisation to whom you are paying your bills, or on a barcoded bill.

If you are paying a Sports Club, please use the number from your Membership Card.

Since your payment card or barcoded bill have no monetary value, you will also need a credit and/or debit card.

allpay Internet Payments also requires users to have JavaScript and cookies enabled on their computers.

We take your security very seriously. You can check you're in a secure site by looking at the address bar at the top of the screen. You will see "https://". The "s" means that the site is secure.

You will also notice a padlock symbol displayed on your browser window which means that you are using a secure site. This position of the padlock symbol differs between browsers but it is usually at the bottom right hand side of the browser window or at the top next to the address bar.

We recommend "strong" passwords and provide a number of guidelines throughout the site.

allpay internet payments enables you to pay your bills to a variety of organisations including Housing Associations, Local Authorities, Magistrates' Courts, Credit Unions, Debt Collectors, Schools and Sports Clubs. If you are in any doubt as to whether your billing organisation enables you to pay bills through this service, please contact them directly.

You can pay any amount between £1 and £99,999 in one transaction.

allpay Internet Payments is a secure online payment facility to accept, authorise and process payments for you. This service is provided by allpay Ltd on behalf of the billing organisation to whom you are paying your bill.

Have you signed up? Click here to sign up.

If you have already signed up, please check that when signing in, you are typing your email address and password accurately. We recommend you type your password and do not use copy and paste.

For further help, you can contact us by email through internetpayments@allpay.net or telephone us on 0844 557 8318* between 8:00am and 6:00pm, Monday to Friday.

If you are paying to a Sports Club, then you can sign up to Internet Payments using your Membership Card number. This is the card given to you by the Sports Club and has a number printed on it.

If you do not have a Membership Card then please contact your Sports Club.